Join our team!

Our current team of around 50 people consists mainly of software developers, engineers, geographers and administrative staff. We are always happy to receive new impulses from outside – so take the opportunity and apply now!

Support Engineer (m/f/d) for CAD/GIS Software Solutions in Customer Service

  • At the company headquarters in Braunschweig

  • With flexible working hours of 40 hours per week full time

  • To start as soon as possible

We develop software solutions for above-ground and underground infrastructure. Our large customer base consists of engineering offices, special purpose associations, municipal service providers and companies, public utilities as well as industrial companies and airports. If you are self-confident and enjoy presenting and negotiating, then we need you: a communicative and empathetic person to support our colorful team of engineers, geographers and computer scientists.

Your tasks

  • You will be responsible for receiving and recording all IT, program and engineering related customer inquiries.

  • You analyze the requests and work out practicable solutions.

  • In addition to following up on open inquiries, you’ll also be responsible for conducting user training and online seminars.

  • You are inquisitive and quickly acquire missing know-how.

  • The documentation of your solutions in our customer portals completes your tasks.

Your qualification

  • You are confident in using CAD programs and/or GIS systems. Ideally, you have become acquainted with a database management system (SQL Server/Oracle).

  • You have completed a degree in engineering or training as a technician or have comparable qualifications. Knowledge and experience in the field of urban water management as well as the handling of hydraulic calculation software and/or knowledge in supply/disposal engineering are an advantage.

  • You are communicative, have a talent for presentations and see your job as “service and performance” for the customer.

  • Thanks to your good analytical skills, you can structure tasks in a goal-oriented and independent manner. You develop creative and effective solutions.

  • Teamwork is a matter of course for you, you are flexible and committed.

  • You are confident in the German language and have a good command of written and spoken English. Further language skills are welcome.

The job profile fits you?

Then we look forward to receiving your meaningful application by e-mail to

Please let us know your earliest possible starting date and your salary expectations. Please send the cover letter to:

Barthauer Software GmbH
Dr. Michaela Kahsnitz
Head of Customer Service
Pillaustrasse 1a
38126 Brunswick

Benefits and perspective


Your environment

You will work in a down-to-earth and friendly team with flat hierarchies and a trusting corporate culture.


Your qualification

We are in favor of job-related further training and will give you the time and financial support you need.


Your appreciation

You can expect a performance-related and fair salary with development potential as well as vacation entitlement above the minimum level.


Your future

In addition to the company-sponsored pension plan, we offer you employer-financed supplementary health insurance for dental treatment, visual aids and medical practitioner services.

Service bike

Your mobility

Whether it’s an e-bike or a racing bike, for the environment and your health: from one year of employment with the company, we will sponsor you in leasing a brand new bike.


Your health

At the Braunschweig location, you benefit from our cooperation with the fitness studio in the immediate vicinity and pay a reduced membership fee.

Working hours

Your flexibility

Whether you’re an early riser or a late riser, our working hours outside core working hours are compatible with your individual preferences.

Mobile work

Your independence

We value personal collaboration in the office, but for us as a software company, mobile working is a matter of course.

We are an outstanding employer

Since summer 2018, the Braunschweig Region Employers’ Association has been awarding the “ZUKUNFTGEBER” seal. The prerequisite is participation in a certification process of the employers’ association. The award is given to particularly attractive employers in the Braunschweig-Wolfsburg region. In the strengths report you can read what distinguishes us as a “ZUKUNFTGEBER”.

Open the entire strengths report as a PDF in a new tab.

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